Freight forwarders – regardless their size – usually consider the implementation of Cargowise One as a challenge: the roll out of the system requires to free up resources to manage the project, the company has to take the opportunity to review existing processes and match their to-be model with Cargowise functionalities.
In addition, the team has to be trained to the solution while implementing it.
This is a real challenge for small and medium-sized freight forwarders who are often lacking available resources and expertise to implement such a strategic project.
This is where Tokema Consulting can help. First, all our consultants are Cargowise Certified Professionals, WiseTech’s highest level of certification.
Our in-house roll out methodology includes process workshops with the users to document airfreight, seafreight, customs, warehouse and land transport processes then to translate this to-be model into the Cargowise One functional configuration.
Finance is also considered as a workstream and the related workshops allow customers to decide and document their business rules in terms of profit sharing, charge codes unified data base, revenue recognition rules, invoicing and costing models, etc…
We also support customers to define their data cleansing and data migration strategy and assist the technical evaluation of interfaces that will need to be developed with external systems such as typically accounting softwares.
Tokema Consulting’s methodology includes system configuration, configuration testing, end user training and go live support on site.
We also provide remote support after the implementation with Tokema’s Knowledge Centre.